Privacy Policy

Introduction

This privacy policy (“Privacy Policy”) governs the collection, use, storage, and protection of personal data by First Clause Legal Solution, accessible at [www.firstclauselegalsolution.com] (“Website”). This Policy applies to all visitors, clients, and users (“Users”) who access or use the Website and any related services or features (collectively, “First Clause” or “Platform”).

The terms “we”, “our”, and “us” refer to First Clause Legal Solution, and the terms “you”, “your”, and “User” refer to the individual accessing or using the Website.

For the purposes of this Policy, “Personal Information” shall mean any information that can be used to identify an individual, including but not limited to name, email address, contact number, and brief details of the legal issue shared by the User while seeking consultation.

First Clause is committed to protecting your privacy and ensuring that all information collected through this Website is processed lawfully, fairly, and transparently, in compliance with the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By visiting, accessing, or using this Website, you acknowledge and agree to the terms of this Privacy Policy and consent to the collection, processing, and use of your Personal Information in accordance with the provisions set out herein. If you do not agree with any part of this Policy, please refrain from accessing or using the Website.

It is clarified that this Privacy Policy forms an integral part of the Terms of Use of the Website and shall be read in conjunction therewith.

Collection and Processing of Personal Data

  1. Scope and Applicability: This section governs the collection, receipt, storage, and lawful processing of personal data by First Clause Legal Solution (“First Clause” or “the Firm”) through its Website and associated digital interfaces. The Firm acknowledges that every piece of personal data shared by a User constitutes proprietary and confidential information and shall therefore be handled in accordance with the principles of lawfulness, fairness, purpose limitation, data minimization, and accountability as prescribed under the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
  2. Categories of Data Collected: In the ordinary course of operations, First Clause may collect and process the following categories of personal data:
  3. Identification and Contact Data: This includes information voluntarily submitted by Users such as full name, email address, contact number, and city or location, as may be required to schedule consultation calls or correspond with the User.
  4. Consultation-Related Information: Users are invited to briefly describe the nature of their legal concern, requirement, or query through the consultation form available on the Website. This information is sought solely for the purpose of assessing the User’s requirement and assigning the appropriate legal professional or consultant. The Firm expressly discourages the inclusion of sensitive or confidential details beyond what is necessary for an initial assessment.
  5. Transactional and Payment Data: For processing the consultation fee or related service charges, the Firm utilizes Razorpay Software Private Limited as its payment gateway partner. In this process, payment reference numbers, order identifiers, timestamps, and transaction confirmations may be stored. However, all financial credentials such as debit/credit card numbers, CVV codes, and UPI identifiers are collected and processed directly by Razorpay under secure encryption protocols. First Clause neither receives nor retains any such financial data.
  6. Technical and Diagnostic Data: To maintain website integrity, the hosting infrastructure automatically records technical parameters such as the User’s IP address, browser type, operating system, device identifier, and the date and duration of Website visits. These details are used exclusively for diagnostic and analytical purposes, including security monitoring, prevention of unauthorized access, and server optimization.
  7. Lawful Basis for Processing. The Firm processes personal data under one or more of the following lawful grounds:
  8. Consent: Where the User voluntarily provides data through forms, emails, or other digital interfaces for the purpose of obtaining legal consultation or communication;
  9. Performance of Contract: To enable the Firm to deliver services that the User has requested or paid for, including scheduling, invoicing, and follow-up; and
  10. Legal Obligation: To comply with statutory requirements relating to taxation, accounting, and record-keeping, or any lawful request by regulatory authorities.
  11. Purpose of Processing: All data collected shall be used strictly for legitimate business and contractual purposes, including but not limited to:
  12. scheduling and conducting consultation calls and related legal services;
  13. processing and reconciling consultation payments and generating service records;
  14. responding to queries, feedback, or support requests received through the Website;
  15. maintaining internal databases for audit, billing, or regulatory compliance;
  16. ensuring the security and technical stability of the Website; and
  17. establishing or defending legal claims, where such processing is reasonably required.
  18. Exclusions and Limitations.
  19. First Clause does not engage in behavioural tracking, data monetization, or targeted advertising.
  20. No automated profiling or decision-making is undertaken in relation to the User’s data.
  21. Data collected through this Website is not transferred to any unauthorized third party, nor shared beyond the contractual relationships necessary to fulfil the User’s request.
  22. Fairness and Transparency: The Firm shall ensure that Users are informed, at or before the time of data collection, of the purpose, manner, and extent of processing. Consent obtained through the Website shall be free, specific, informed, and unambiguous.
  23. Withdrawal of Consent: Users may withdraw consent for the processing of personal data at any time by writing to admin@firstclauselegalsolution.com. Such withdrawal shall not affect the lawfulness of processing already undertaken prior to the withdrawal.

3. Client Information and Confidentiality

All information shared by Users during consultations or service requests is treated as confidential client information. First Clause upholds professional confidentiality obligations equivalent to those governing attorney–client communications.

Client details, documents, or communications are used solely for the purpose of delivering the requested service and are accessible only to authorized professionals or administrative staff bound by confidentiality. No such information is disclosed to third parties unless required by law or authorized by the client.

Records are maintained securely in restricted-access environments and retained only for as long as necessary to meet professional, accounting, or legal obligations. Upon expiry of the retention period, all client information is securely deleted or anonymized.

Client’s Responsibility: Users are advised to refrain from transmitting any highly sensitive, classified, or third-party proprietary information through unencrypted or public communication channels. The Firm shall not be responsible for any unauthorized access arising from transmission through non-secure or public networks beyond its reasonable control.


4. Data Retention, Storage, and Security Practices

Personal data is retained only for the duration necessary to provide services or comply with legal and regulatory obligations. Consultation records may be retained for up to five (5) years, while technical logs are deleted or anonymized within twelve (12) months.

All data is stored on secure servers located in India and protected by encryption, firewalls, and access controls. Only authorized personnel may access backend systems, and all such access is logged and reviewed periodically.

Data transmissions, including payments processed through Razorpay, are secured using SSL encryption. In the unlikely event of a security breach, First Clause will initiate immediate remedial measures and, where required, notify affected Users and authorities.

5. Data Sharing and Third-Party Disclosures

First Clause Legal Solution (“First Clause”) does not sell, rent, or otherwise disclose any personal or client data for commercial purposes. Data is shared only when necessary to deliver services, comply with legal obligations, or protect the legitimate interests of the Firm or its Users.

Limited data may be shared with trusted third parties engaged by the Firm, such as:

  • Razorpay Software Private Limited, our payment gateway partner, for secure payment processing;
  • GoDaddy, or other hosting providers, for domain and website management; and
  • auditors or professional consultants bound by contractual confidentiality.

All third-party engagements are governed by written agreements requiring adherence to strict confidentiality, lawful processing, and purpose limitation. These entities are prohibited from using data for independent commercial gain.

The Firm may disclose personal data to government or regulatory authorities only when required under applicable law, pursuant to a lawful order, or to defend its legal rights. Where possible, Users shall be informed before such disclosure.

All personal and client data is processed and stored within India. If any transfer outside India is required for operational purposes, it shall be carried out only with the User’s consent and under data protection safeguards consistent with Indian law.

6. Changes to Privacy Policy

FirstClause Legal Solutions reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in legal requirements, operational practices, or technological developments. Any changes will be communicated by updating the “Effective Date” at the top of this Privacy Policy and, where necessary, by providing notice on the Website or via email to registered users.

Users are encouraged to periodically review this Privacy Policy to stay informed about how their personal information is protected. Continued use of the Website after any modifications constitutes acceptance of the updated Privacy Policy.

7. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or the processing of personal data, users may contact First Clause using the following details:

Email: admin@firstclauselegalsolutions.com
Phone: +91 8809409887

Users may exercise their rights, including accessing, correcting, or requesting deletion of personal data, by contacting us through the channels provided above. FirstClause will make reasonable efforts to respond promptly to all privacy-related inquiries.

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